FAQ

how i have to make payment

first you need to place your order , then you will receive.

Can I make some payment by cash and rest of the amount by EMI / Credit for an order?

Yes, Customer can do that.

How do I make payment to Garment Mandi for my Purchase?

We accept the following modes of payment: • Debit cards or net banking of all major banks • Cash at the time of delivery (COTD) • Debit card / EMI

How will I get the refund?

This will reflect in your “My Account” section within 14 business days.

Can I get my order refunded into bank account if I made payment using cash or debit card?

Yes, Please contact our Customer Care. We will resolve the issue at the earliest.

If I receive a physically damaged product, can I get it replaced?

Yes, please contact our Customer Care. We will resolve the issue at the earliest.

If I receive a wrong product, can I get it replaced?

Yes, please contact our Customer Care. We will resolve the issue at the earliest.

Why was my order cancelled by Garmentmandi?

May be the stock was not available, Please contact our Customer Care. We will resolve the issue at the earliest.

Can I cancel my order if delivery is taking too much time?

Please contact our Customer Care. We will resolve the issue at the earliest.

How do I place a return request on Garmentmandi?

Click on "Return/Replace" in my account section and select the reason to initiate return or replacement of your item. Our courier partner will pick it up from your place. Do keep the product tags and packaging intact. You can return/replace an item within 7 days of delivery.