FAQ

Does Garmentmandi ships/delivers internationally?

Yes, Garment Mandi Does ship internationally.

What should I do if I find my package opened or tampered with upon delivery?

This could be because: • You have a single order with many items, that could have been shipped separately • Please get in touch with us through 'Contact Customer Care'

What do I do if I get wrong update messages from Courier Company?

Please contact our Customer Care. We will resolve the issue at the earliest.

Where can I see packing, freight details?

You can check the status of your order by clicking "My account ->Track Order" section.

What will be packing, freight charges?

The delivery or transport & packing price will be paid on actual, there is no sales tax associated to these charges.

Do I have to pay any shipping and delivery charges?

Shipping and delivery charges may apply depending on the item you purchased, the delivery or transport & packing price will be paid on actual, there is no sales tax associated to these charges.

How ordered products will be dispatched?

We use a network of trustworthy partners based on their speed to pick your item from the seller and deliver it to you. OR You can always suggest a specific partner for your shipment.

Can I order my products over the phone or offline?

Yes, You can order offline also by visiting our offline partners Balaji Trading Co. located in Kolkata, Delhi, Ludhiana, Kanpur, Tirupur, Mumbai..

Would my Garmentmandi account be deleted if I do not shop for 6 months?

Any account which remains inactive for 180 will fall under the category of NPA (Non Performing account) accounts. Please contact our Customer Care.

Are there any hidden costs (sales tax, octroi etc.) on items sold by sellers?

No, there is no hidden or extra cost associated.